10 / 10 Services
Leadership Development
Developing your managers and supervisors into effective hospitality leaders.
Great managers don't happen by accident. Most restaurant managers were promoted because they were great servers or bartenders — not because they had leadership skills. We develop the leadership capability in your management team so they can run shifts, hold accountability, and develop their own teams.
❌ Without This Service
Managers manage by walking around — no real system
Team accountability is inconsistent — depends on the manager
Conflict between team members isn't addressed effectively
Your best managers are burning out carrying everything
✓ With Hosp Point
Every manager leads with a clear framework and tools
Accountability is consistent across all managers and shifts
Conflict addressed early with clear process
Management team is capable, confident, and growing
+ More clients across DC, Maryland, Virginia, Florida & beyond
Owners, general managers, and supervisors. Especially managers who were promoted because they were great servers or bartenders and never got formal leadership training.
Role clarity and expectations, accountability and performance conversations, shift management, team communication, conflict resolution, manager feedback systems, and building a culture of standards.
Yes. Managers learn food, beverage, and labor cost fundamentals, and the KPIs and accountability systems they need to run each shift.
A financial fundamentals guide, leadership standards guide, organizational structure guide, staffing model recommendations, interview and hiring guide, job description package, employee and leadership handbooks, and accountability tracking templates.
Coaching during the engagement is designed to transfer ownership of the systems to your team before we leave. If you want ongoing support, we offer monthly advisory retainers. Monthly support runs $1,500 to $12,000 a month, depending on how involved you want us.
For a new opening, $10,000 to $18,000. For an existing restaurant, $5,000 to $10,000. Your exact price is confirmed after a free consultation.