09 / 10 Services
SOP Development
Creating standard operating procedures for every department — so your team knows exactly what to do.
Standard Operating Procedures are the foundation of a consistent operation. Without them, every shift is different, training takes forever, and quality depends on who shows up that day. We build SOPs that are practical, easy to follow, and actually used by your team.
❌ Without This Service
New hires learn differently from every trainer
No documentation — knowledge walks out the door when staff leaves
Consistency depends on who's working
Managers waste hours answering the same questions
✓ With Hosp Point
Every hire trained the same way from day one
Documentation stays even when staff turns over
Consistency is built into the system — not dependent on individuals
Managers spend time managing, not answering basic questions
+ More clients across DC, Maryland, Virginia, Florida & beyond
FOH opening and closing, BOH prep and service, bar opening, service, and closing, management daily checklists, new hire onboarding, cleaning and sanitation, inventory and receiving, and emergency and incident procedures.
Custom. We learn how your operation actually runs and write procedures around it, so your team can follow them on a busy shift.
We keep SOPs practical and short, pair them with daily checklists for managers, and build them into onboarding so new hires learn the standard from day one.
Yes. We work with new and existing businesses. We review what you have, keep what works, and build what's missing.